Testimonials

Selina's Lettings Gloucester 5 out of 5 based on 1 ratings. 1 user reviews.
Selina's Lettings Gloucester
It is refreshing to find someone that takes an individual, personal approach and communicates so effectively
helen 2Firstly, I would like to thank you for the excellent, prompt manner in which you dealt with the recent Maintenance issue at my property. I was most impressed that you took the time out to visit the property with the Electrician and was able to put the Tenant at ease. Over the years of running a property business, I have dealt with numerous Estate Agents & Lettings Agents in Gloucestershire and unfortunately, have not always received the best service. It is refreshing to find someone that takes an individual, personal approach and communicates so effectively with all parties involved to find speedy, cost effective solutions to problems.

I would like to take you up on your kind offer of arranging for the Electrician you use to visit my other rental property and look at the Cooker which isn't working. As you are aware, this property is managed by another letting agent, who have not as yet, managed to arrange for an Electrician to attend and seem to be implying that if they did it would be a very costly call out charge. As a result of this and other poor service, I have decHelenided to also move this property across to be managed by yourselves. Initially, I took a risk by using a small, newly established Lettings Agent but already you have proved with the first property of mine which you are managing that you are a more professional, cost effective, friendlier, efficient business than the national, established chain I am currently using. The fact you rented out my property within a week, when the existing Letting Agent had not rented it out during 7 weeks, speaks volumes. Feel free to show the above section of this email to potential new clients.

 

 

 

 
18.09.2013